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All sorts of deceptive advertising

Published 1-Jul-1990 in the Denver Post
Copyright ©1990 by Ed Quillen. All rights reserved.

After prosecution by the state attorney general's office, a Denver judge ruled that May D&F has indulged in deceptive advertising.

The deception apparently went like this: Megaglobal Corp. puts a manufacturer's suggested retail price of $39.95 on its widgets. May D&F, however, generally sells widgets for $31.95. Then the department store runs ads that say Next three days only. Hurry down right now and buy widgets while they're only $29.95, a big savings of $10 from the ticketed list price of $39.95.

In the view of the court and of the attorney general, that's deception, because you're not really saving a big $10 off the $39.95 list price. Instead, you're saving a mere $2 off the $31.95 usual price.

I have trouble believing that even Colorado voters need protection from such trifling misdirection, but if our attorney general really wants to go after misleading advertising, here are some other deceptive phrases he should investigate and prosecute.

· Industrial bank deposits insured by the State of Colorado.

It is insurance -- if you don't mind waiting two or three years at first to find out whether you'll get your money at all, and another three or four years to get the money. Any private insurer whose performance differed so much from its advertising claims would be haled into court; where's the attorney general on this one?

· Runs on any IBM PC, XT, AT or 100 percent compatible. First, of course, you have to redo all your system configuration files, which you've spent months tailoring so that your existing software functions.

Consequently, none of your other programs works quite right after you install the new one. Then you discover that you thought runs meant that the program processes words or crunches numbers, whereas the software company's definition of runs is that the program will be loaded by the computer, so that it can start trashing your hard disk in mysterious ways.

· Your pizza delivered in 30 minutes or your money back.

But when you call from a town that is 140 miles from the nearest heartburn franchise, they explain that they really didn't mean you when they said your pizza. If that is honest advertising, then the Vatican will soon propose P.T. Barnum for sainthood.

· Opens July 5 at theaters everywhere. I see this sort of deceptive advertising often on TV, especially in the summer when they're hyping the seasonal blockbuster.

This phrase is no more truthful than No new taxes. I'm sure the Unique Theater here does its best, but in fact, the movie that opens everywhere on July 5 will not appear in Salida and other remote locations until Christmas or later. Often it's a close contest among the theater, the video rental shop, HBO, and even late-night Channel 2 as to where the movie will first appear here.

A normal person would obviously interpret everywhere to mean everywhere -- even backwaters like Salida. Where's the attorney general, and why isn't he doing battle against the deceivers of Hollywood and the networks, now that he's cracking down on misleading advertising?


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