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Where are the professionally sensitive when we need them?

Published 5-Nov-1995 in the Denver Post
Copyright ©1995 by Ed Quillen. All rights reserved.

Some people apparently make a career out of finding offense in stuff that most of us don't even notice.

For instance, normal people enjoyed the World Series this year because:

A) There was one.

B) The contestants were the teams with the two best records.

C) The games were reasonably close with the outcomes in doubt until the last out.

But for the Professionally Sensitive, a contest between teams with names like Braves and Indians was somehow demeaning. Is Braves offensive in a way that Cowards wouldn't be? And would the Cleveland team offend if its motif were truly Indian, with fans chanting in Hindi and mascots wearing turbans and riding elephants?

The Professionally Sensitive have also managed to get upset about maps where north is up. This arrangement makes northern nations literally superior to southern nations, and thus map readers might decide that this cartographic superiority implies superiority in other ways.

To see whether there's any reason for such concern, I took a small survey. Without exception, my respondents preferred a month in Costa Rica to a month in Greenland, and similarly chose Tahiti over Nome. This proves conclusively that map orientation does not create prejudice against Austral locales, and I don't want to hear any more about it.

(However, the Professionally Sensitive might want to attack the whole concept of orientation, which literally means to align to face the east. Doesn't this common term slight the other directions? Why isn't there an occidentation for west, a boreantation for north, or australation for south? And what of those other directions like SSW which are just as valid and have just as much right to be considered? How can we ever create a pluralistic and harmonious society when our language contains such arrant bigotry?)

But as much as I delight in mocking the Professionally Sensitive, I am sorely tempted to join their ranks. Almost daily, I see something offensive to plain common sense.

For instance, the local Wal-Mart has a sign in one of its cul-de-sacs which announces For your shopping convenience, please pay for electronics at the electronics counter.

Excuse me? For whose convenience? As a shopper, I don't find it in any way convenient to be forced to write one check at the electronics counter and another up front for the other stuff.

Further, the Wal-Mart definition of electronics is rather expansive. A mouse pad is about as electronic as a woodpile, and yet when I picked one up there the other day and proceeded elsewhere to get some cheap motor oil for the car, the clerk came chasing me down the aisle. Sir, you'll need to pay for that at the electronics counter, he insisted.

I asked how a slab of foam rubber was electronic, and he didn't have an answer. I decided that, for my shopping convenience, I would henceforth avoid the electronics counter.

Wal-Mart is not the only offender, of course. Our McDonald's banned smoking a while ago. I can handle that. The offensive part was the sign on the door: For everyone's comfort, this restaurant is smoke-free.

Like most nicotine addicts, I get extremely uncomfortable if I can't light up after a meal. The new McDonald's policy might improve health and cleanliness, and it may make the majority of the population more comfortable. But it certainly isn't for everyone's comfort.

What would it cost to put up an honest sign, rather than a dishonest one? For McDonald's to say We don't allow smoking inside, rather than giving us a bogus reason like for everyone's comfort. For Wal-Mart to say Much of the merchandise in this section is attractive to shop-lifters. To keep our costs and prices down, we want you to pay for it here.

I can't see how honest signs would cost more than fraudulent signs, just as I can't understand the recent AT&T ads on TV about technology that sets you free. As nearly as I can gather, no matter where you go, someone will be able to find you via regular telephone, cellular telephone, fax, modem, pager, etc.

That is, you will never be out of reach of your employer when he needs something done. Process servers, ex-spouses, bill collectors, aluminum siding salesmen -- they'll all be able to reach you at any time in any place.

This is liberating? And on the other end, when you're trying to reach somebody, well, I don't feel as though I've been set free when I've got to stay current on postal addresses, street addresses, home numbers, office numbers, fax numbers, pager numbers and e-mail addresses for dozens of people. As a matter of fact, I feel rather chained down when I'm trying to keep track of these things.

Just like the Wal-Mart and McDonald's signs, the AT&T slogan offends common sense. This technology doesn't set us free, any more than they're trying to improve shopping convenience or everyone's comfort. Where are the Professionally Sensitive when we need them?


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